Refund Policy

Last updated:  January 2024

Every headshot illustration created by Bareface is custom-made to order, meaning it is uniquely illustrated just for you based on the reference image(s) you provide. Due to the custom nature of our work, all sales are final, and we do not offer refunds, returns, or exchanges.

However, we stand by our Bareface Guarantee—our commitment to making sure you love your illustration. If you’re not satisfied with your headshot, we offer unlimited revisions to refine details until it meets your expectations. If after revisions it still isn’t quite right, you’re eligible for a one-time complete redo using a new reference image at no additional cost.

Once an order has been placed, we immediately begin processing it. If you believe you made an error with your order, please contact us at hey@bareface.io within 24 hours of purchase, and we will do our best to assist.

For any additional questions, feel free to reach out at hey@bareface.io.